P2 · Policy
Terms of use
The service
Briefgrid provides software for agencies to manage clients, Brand Brains, creatives, calendars, workflows, approvals, and related desk work. It is not a social network and does not guarantee third-party platform publish success until that feature ships.
Accounts
Agency owners are responsible for team invites, client invites, and the accuracy of organisation details. Keep credentials secure. Client portal access is by invitation only. You must not attempt to access another agency's tenant.
Your content
You retain rights to client briefs, Brand Brain text, creatives, and files you upload. You grant Briefgrid a limited licence to host, process, and display that material solely to provide the product. You confirm you have the rights to upload client materials and that content complies with law.
Plans and payment
Public prices appear on the pricing page. Checkout runs through Razorpay. Failed or disputed payments may pause paid features. Agency-tier custom quotes may supersede list prices when confirmed in writing.
Acceptable use
No unlawful content, malware, scraping of other tenants, or attempts to break tenancy isolation. We may suspend accounts that threaten the service or other customers.
Availability
We aim for reliable uptime but do not warrant uninterrupted service. Features marked as future in product docs are not contractual until released.
Liability
To the extent allowed by law, Briefgrid is not liable for indirect or consequential losses, including missed publish windows caused by third-party platforms. Our aggregate liability for a paid period is limited to fees paid for that period.
Contact
Questions: [email protected]. Privacy details live on the privacy page.